Legal
This policy describes how Velora Rivelle handles personal information in connection with website enquiries, project onboarding, agreement signing, and service delivery.
This Privacy Policy explains how Velora Rivelle collects, uses, stores, and protects personal information when you use this website, submit forms, request services, or interact with our digital tools.
Velora Rivelle acts as a data controller for business contact and service onboarding data processed through this website.
We may collect contact data (name, company, email, phone), project scope details, signatory details, service preferences, communication records, and technical usage data required for service operation and security.
For agreement signing and project briefing, we may also process signature data and contractual metadata submitted through secure forms.
We use submitted data to review enquiries, prepare quotes, deliver services, manage signed agreements, provide support, and maintain operational records.
We may also use limited data for lawful service communications, invoicing, compliance obligations, fraud prevention, and service reliability.
Depending on context, processing is based on one or more legal bases: contract performance, pre-contract steps requested by you, legal obligation, legitimate interest, and consent where required.
We only share data with trusted providers and processors where required to run services (for example: hosting, form delivery, secure communications, and infrastructure tooling).
We do not sell personal data. Data is disclosed only where necessary for service delivery, legal compliance, or protection of rights.
Where service providers process data outside the UK, Velora Rivelle uses appropriate safeguards (such as contractual protections) to support lawful transfer arrangements.
Data is retained only for as long as necessary for service delivery, accounting, legal, contractual, and legitimate business records.
Retention periods vary based on data category, legal requirements, and operational need.
Velora Rivelle uses reasonable technical and organisational controls to protect submitted data. However, no internet-based transmission or storage method is guaranteed to be fully secure.
Subject to applicable law, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where consent applies.
You can submit privacy requests by emailing contact@velorarivelle.studio.
This website may use essential cookies and limited analytics/security-related storage mechanisms to support performance and reliability.
Where non-essential tracking is introduced in the future, cookie controls and notices will be updated accordingly.
Our website may link to third-party services. Velora Rivelle is not responsible for the privacy practices of external websites or providers.
We may update this Privacy Policy to reflect legal, technical, or service changes. Updates take effect when published on this page.
For privacy, data, or policy questions, contact: contact@velorarivelle.studio.
Information submitted through project forms and signed agreements is used for onboarding, service delivery, contractual records, and compliance. If you need a copy of submitted records, email contact@velorarivelle.studio.